WE HAVE AN AWESOME HIGHLY SKILLED TEAM

We will walk you through the buying process to ensure that you select the windows or doors that match your expectations and your budget.

From manufacturing through installation, you will have just one point of contact who will answer your questions and be on site during the installation process. No other company will offer the same service. With other companies, once the contract is signed, you will be turned over to a faceless customer service person who is unfamiliar with your job while your sales person has moved on to their next lead. That’s not how Gruber Windows chooses to operate!

With Gruber Windows you’ll receive personalized service every step of the way.

Initial Consultation

Homeowners describe their goals and vision for their home while measurements are taken. Questions we look to answer include:

  • How do you want the windows to operate?
  • What color frame do you want on the exterior?
  • What color frame do you want on the interior?
  • What do you like about your current windows?
  • What do you dislike about your current windows?
  • Is outside noise an issue?
  • Do you have any inspiration pictures?

Presentation of Options

Based on the customers responses during the consultation, Guber Windows will make a recommendation of one or two different manufacturers, typically at different price points, which will meet the homeowner's expectations. The options are presented side-by-side with transparent line-by-line pricing.

Selection Process

A second meeting takes place with the homeowners. Gruber Windows will review the proposed options to ensure a clear understanding of the features and benefits of each product. Together we’ll review the different window components and ratings and will handle window samples to test how each operates.

Final Measurement/Pre-Install Evaluation

A member of the Gruber Windows installation team will review specifications and take final exact measurements on all windows and doors to ensure a custom fit.

Contract

Contract documents are signed and windows are ordered. A deposit of ½ the total project cost will be due at this time.

Installation

The installation team will work one window at a time removing the old and installing the new, all while being mindful and respectful of your home. Installers will keep messes contained and will fully clean and discard trash at the end of each working day.

Final Walk Through

A final inspection to ensure that every detail has been tended to and every expectation has been met. Details of warranty registration are presented at this time.

While the project is now complete, that doesn't mean that Gruber Windows disappears. We remain a resource. We are just one call away should any issues arise after installation.